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Privacy policy

Last Updated: 14.09.24

PitchIn Platform Limited (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR). This policy explains how we collect, use, and protect your personal information when you use our services, including submitting forms on our website to build a site for your club/organisation or subscribing to our email marketing.

1. What Information We Collect

We may collect and process the following types of personal information:

  • Personal Identifiable Information (PII): This includes your name, email address, phone number, and other details submitted via forms.
  • Communication Data: Information from email correspondence, enquiries, or marketing preferences.
  • Technical Data: Includes your IP address, browser type, time zone setting, and usage data collected when you visit our website.

2. How We Use Your Personal Data

We use your personal data for:

  • Site Development: To process your request to build a site for your club/organisation.
  • Marketing Communication: To send you updates, newsletters and marketing material (with your consent).
  • Customer Service: To respond to your enquiries or troubleshoot any issues.
  • Legal Compliance: To comply with legal or regulatory requirements.

3. Legal Basis for Processing

We process your data on the following legal bases:

  • Consent: When you subscribe to our marketing emails or submit information voluntarily.
  • Contract: To provide the services you have requested, such as building a website.
  • Legitimate Interest: To improve our services, operate the website, and protect its security.

4. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations.

5. Your Rights

Under GDPR, you have the following rights:

  • Access: You can request a copy of the personal data we hold about you.
  • Rectification: You can request that we correct any inaccurate or incomplete data.
  • Erasure: You can request that we delete your personal data.
  • Data Portability: You can request a copy of your data in a structured format for use elsewhere.
  • Withdraw Consent: You can withdraw your consent for marketing communications at any time.

To exercise any of these rights, please contact us at support@pitchinplatform.com.

6. Third-Party Sharing

We do not sell or rent your personal data. However, we may share your information with:

  • Service Providers: Third-party service providers who assist in website development, analytics, or email marketing.
  • Legal Authorities: When required by law or for legal proceedings.

7. Data Security

We take reasonable measures to protect your personal data from unauthorized access, alteration, or loss.

8. International Transfers

If we transfer your data outside the UK or European Economic Area (EEA), we will ensure that appropriate safeguards are in place to protect your personal information in accordance with GDPR.

9. Changes to This Policy

We may update this policy periodically. We will notify you of any significant changes by updating the “Last Updated” date.

10. Contact Information

For any questions about this Privacy Policy, or to exercise your data protection rights, please contact:

PitchIn Platform Limited
1 Barnwell Street, Spalding, Lincolnshire, United Kingdom, PE12 7FS

Email: support@pitchinplatform.com